Terms of service
Casebook is operated by Keplr Labs LLC. Last updated 20 September 2026.
What you are buying
Access to Casebook for your practice: somewhere to keep neuropsychological test scores that were computed elsewhere, to look at them together, and to compare one profile against the rest of your own series. $50 per month for the practice and $25 per month for each additional person who can sign in, or $500 and $250 per year. Prices are in US dollars and exclude any tax we are required to collect.
What it is not
Casebook does not score tests, and it does not diagnose. It holds scores you supply and describes patterns in them. Every clinical judgment — what a profile means, what to conclude, what to recommend — is yours, and nothing Casebook produces is a substitute for it. You remain responsible for the care of the people whose scores you enter.
Your data is yours
You own everything you put in. You can export all of it at any time, in a documented format, without asking. We do not sell it, we do not use it to advertise, and we do not use one practice’s records to build anything for another.
Casebook stores no patient names or record numbers. The one direct identifier it holds is a date of birth, and only if you enter it — the age at each test is computed from it. Storing a date of birth makes the record protected health information: if you are a HIPAA covered entity, a signed business-associate agreement (BAA) is required before you enter one, and we will sign one on request. Keeping the record minimal otherwise depends partly on you: the codes you choose must not be derived from the person, and the two free-text fields must not carry identifying detail. See the privacy policy.
Trial, payment and canceling
Every new practice gets 14 days without a card. After that a subscription is required to add new scores. Subscriptions renew automatically until canceled, and you can cancel at any time from the Practice page — there is nobody to ask and nothing to negotiate. Canceling stops the next renewal; it does not refund the current period.
If a payment fails, you keep reading, exporting and deleting your records indefinitely. Only adding new ones stops. We will not hold clinical records hostage to a card.
Closing your practice
Closing deletes your people, every case, every score and the access log, and it cannot be undone. Export first. If you simply stop paying, we keep your data readable for you rather than deleting it — but we may close a practice that has neither a subscription nor a sign-in for twelve months, after writing to the address on the account first.
Acceptable use
Use it for your own clinical work. Beyond the date of birth, do not put identifying patient information into it, do not attempt to reach another practice’s records, and do not resell access. We may suspend an account that does any of those, and will say why.
Availability
We do not promise a particular uptime. What we promise is that your data is backed up daily, that you can export it whenever you like, and that we will tell you if something has gone wrong that affects it.
Who may open an account
You may open an account only if you are at least eighteen, are a licensed or supervised professional using Casebook for legitimate clinical work within your own scope of practice, and — if you are setting up a practice — have the authority to accept these terms on its behalf.
Clinical responsibility is yours
Casebook is software for organizing and describing test scores. It is not a medical device and is not registered or cleared as one by any regulator. It does not score tests and does not diagnose; what it produces is a description of patterns in numbers you entered. Whether any of that is meaningful, and what to do about it, is a clinical judgment that remains entirely yours. You are the licensed professional responsible for every person whose scores you enter and for every conclusion reached about them, and nothing Casebook shows you is a substitute for that judgment or a recommendation about anyone’s care.
The service is provided as it is
Casebook is provided on an “as is” and “as available” basis. To the fullest extent the law allows, Keplr Labs LLC makes no warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the software will be uninterrupted or error-free, that every defect will be corrected, or that the descriptions and calculations it produces are correct or complete for your purpose. You are responsible for checking anything you rely on.
Limits on what we owe
To the fullest extent the law allows, Keplr Labs LLC and its members will not be liable for any indirect, incidental, special, consequential or punitive damages, nor for any loss of data, profits or goodwill, nor for any harm arising from a clinical judgment or action taken in reliance on the software, however caused and on any theory of liability. Our total liability to you for any claim arising out of or relating to Casebook is limited to what you paid us for the service in the twelve months before the event that gave rise to the claim. Some places do not allow certain of these limits, and there they apply only as far as they are permitted.
Covering us for your use
You agree to indemnify and hold harmless Keplr Labs LLC and its members from any claim, loss or expense, including reasonable legal fees, arising from your use of Casebook, your breach of these terms, your violation of any law or professional obligation, any clinical judgment you make, or your entry of identifying information into the service in breach of the acceptable-use rules above.
Which law applies, and where disputes go
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Before either of us starts a formal proceeding, we agree to try to settle the matter informally: write to the other — you can reach us at support@casebookclinical.com — and allow thirty days to resolve it. Any dispute that cannot be settled that way will be brought only in the state or federal courts located in Broward County, Florida, and each of us agrees to the jurisdiction of those courts.
The rest of the agreement
These terms, together with the privacy policy, are the whole agreement between us about Casebook and replace anything said before. If any part is held unenforceable, the rest stays in force. Our not enforcing a provision is not a waiver of it. You may not transfer your rights under these terms without our consent; we may transfer ours to a successor of the business, on notice to you. Nothing here makes us partners or agents of each other.
Changes
If these terms change in a way that matters, we will write to the address on your account before it takes effect, and you can cancel if you disagree.